Frequently Asked Questions

Everything you need to know about shopping with HW Part Store.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

How do I find the right size?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, and we aim to reach 100% by next year.